COVID-19 Update Section // HEALTH FIRST
Welcome to The Pinnacle Athens!
Cleanliness & Hygiene has always been of paramount importance for our Team!
Now, we have implemented additional measures and special hygiene protocols in accordance to the Government’s guidelines that meet the latest standards on sanitization.
Our sole purpose is to ensure the safety of our guests and team members daily and offer you a stress-free vacation!
Our safety operations include:
• Enhanced training of our Team and continuous update in response to the new Covid-19 standards
• Daily screening of our Team members from all departments with digital thermometer
• Use of recommended protective gear by all of our Team members during their shift
• Protective gear such us surgical masks, gloves and hand sanitizer gel offered free of charge to all of our guests
• Guests are advised to keep social distancing and follow hygiene measures through special signs in our premises
• Detailed presentation during check-in and continuous update on all of the new hygiene & health measures implemented at The Pinnacle Athens, so our visitors can enjoy a stress free and safe vacation
• Guests are encouraged to report any worrying symptoms so relevant protocols to be activated and help can be offered as soon as possible
• Frequent and scheduled sanitation of all public areas (walkways, staircase, elevators)
• Hand sanitizers placed at all public areas and team facilities including lobby, lounge & breakfast area, bathrooms and elevators
• Designated signage at all public areas, provide information on protection measures
• Maximum use of our elevators by specific number of guests signed and encouraged
• Key Cards’ Box for used cards secures that all Key Cards during check-in are 100% sanitized and safe to use
• Special Medical Kits prepared and preserved sanitized in case of emergency
SUITES & PENTHOUSES
• Longer period of time is ensured between check-out and check-in to allow ventilation and sanitization
• Suites thoroughly sanitized before every check-in by our experienced Housekeepers with the use of steam cleaner
• Deep-clean protocols are followed with particular attention paid to high-touch items (light switches, a/c controls, tv remotes, door knobs & handles etc)
• All portable electrical appliances and (e.g. kettle, iron etc) are removed from our Suites. A special Request Form is provided in every Suite! This way our guests can simply check whatever they may need (from extra pillows to coffee machine and iron board). Within minutes items are brought in the Suite inside sanitized bags
• Hand sanitizing gel dispensers are installed in every Suite
• Special Suite-Seal placed on doors to indicate to our guests that the Suite has not been accessed after thoroughly sanitized
Enhanced standards have been implemented to ensure the best possible hygiene conditions in our delicious buffet breakfast! Sneeze Guards have been placed in the buffet area, while our staff –always wearing safety gear- will be exclusively serving to avoid contact!
At the same time sealed Breakfast Boxes (with a variety of selections from Vegan to Mediterranean) will be offered in case our visitors wish to have their breakfast in their Suite!
Our reliable Transfer Services will secure our guests’ transportation during their arrival or departure and throughout their stay. Our drivers are wearing masks at all times and have sanitized the vehicle’s seats before boarding.
LET US KNOW
Should you have further questions regarding the Hygiene & Safety Protocols implemented in The Pinnacle Athens, or in case you wish us to ensure for your stay additional precautions please do not hesitate to contact us at firstname.lastname@example.org
Looking forward to welcoming you in Athens and doing our best to offer you a stress-free vacation!
The Pinnacle Athens Team